Improve Customer Experience with Dynamics CRM Consulting Services
CRMs have evolved from being a simple system of records containing customer data to highly intelligent, adaptive, mobile and social platforms that enterprises could take advantage of.
Enterprises realize that there is a goldmine of customer information that is residing within CRMs and these information nuggets could be used to improve customer experience and customer loyalty while improving the productivity of Sales, Marketing and Customer Support teams.
Microsoft Dynamics CRM enables enterprises to improve customer experience leveraging Business Intelligence, Field Services, Social Collaboration and Social Analytics features.